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Knowing What to Put in Your Email Newsletters

Knowing What to Put in Your Email Newsletters

Knowing What to Put in Your Email Newsletters

 

 

Knowing what to put in your email newsletters is as important as creating one. Some companies say that the money is in your list, but if you don’t send out regular emails you’ll miss out on the additional income that an email newsletter can generate. It’s important not to overthink each newsletter that you send out. Keep them simple, not too long, and always point the reader to something else such as something to buy, share or do.

Today we’ll be sharing 9 different ideas on how you can make your newsletters provide great content to your readers. There are so many different things you can include, just think about when a publisher creates a magazine. They include many items, including great articles, advertising, and different sections that their readers would like. So, we are starting with some simple items for you to consider.

First Items to Consider

 

Tips and Tricks – It’s great to include a list of tips and tricks for your readers in your email newsletter. If you send out a daily newsletter, you could make once a week a list of ten tips or tricks to use that involve putting your services or products to their best use.

 

Special Offers – You don’t have to send out a special offer every newsletter. But if once a month or so you offer your newsletter subscribers an offer that no one else is getting just for being a subscriber, you’ll make them feel special. People love the feeling of being a part of your business. It’s great when you share exclusively with your subscribers.

 

Knowing What to Put in Your Email Newsletters can Provide Opportunities for your Readers

 

Engagement Opportunities – Give your newsletter subscribers an inside way to meet up with you, either through live meet-ups or online webinars. Having one webinar a quarter or more often is a great way to engage your newsletter subscribers. Google Hangouts is a great way to accomplish this. You can even offer Q&A’s.

 

Early Bird Notices – Tell your list subscribers about new products before you announce them to the world. Giving them a few days to purchase at a discounted “early bird” rate is a great thing to include in your email newsletters.

Writing a newsletter

Get Your Readers Involved

 

Feedback Questions – Using your email newsletter as a way to get feedback on potential new products or services is a great way to encourage engagement. You can do it via questionnaire or poll.

 

Testimonials  – Including a section for customer testimonials is a great way to recognize your clients as well as to provide social proof to newsletter subscribers who have not purchased from you yet.

 

Give Them Something Extra

 

Share Buttons – Inviting your newsletter subscribers to share certain newsletters that don’t have exclusive material is a great way to improve your subscription rate, and will also make your current members feel included in your community.

 

Opt-Out Information – While this could be covered under legal notifications, it’s important that you include opt-out information that is easy to find in every single newsletter that you send out. Don’t be worried about subscribers unsubbing. It’s better to have a clean list of people who want to be there than a list full of people who resent getting your information.

 

And In The End

 

This last step is important. You want your readers to “see” what you’re discussing in your newsletters. So, add in pictures and interesting media content.

Critical Thinking Benefits

Visuals – Just because you’re emailing someone doesn’t mean you can’t include images. Consider adding video clips (or links to clips), charts, memes, infographics, or photos that relate to your content. Make your email visually appealing.

 

Ensure that you include a variety of different things in your email newsletter. Make sure that they are designed to get a response and you won’t be disappointed in the results. In addition to the nine items above, never forget to include a call to action (CTA) in each newsletter that you send out. Without a CTA there is no point to the newsletter. So, be clear about that before you start.

 

 

We have a wonderful course on email marketing that would be a great start to get your business started in the right direction. You will get so many great ideas on all the details that should be included in your marketing efforts. You can find that course here on our course platform.

 

 

 

9 Creative Ways to Personalize Emails

9 Creative Ways to Personalize Emails

In today’s article, we are going to discuss the 9 Creative Ways to Personalize Emails and why it’s important to your business. Just like systems, which we will continue to discuss here, it’s critical to stay in touch with your audience so you are in their mailbox several times per month.

Depending on the email marketing software you use, it’s important to learn all the features that it has so that you can use it to its fullest potential. You might not even be aware of all the things your email marketing software can do. If you aren’t sure, consider seeking out someone who is an expert with your software choice. You want everything set up to be the most effective and the most personal in nature.

 

Use Your Creativeness To:

 

  • Craft Interest-Targeted Email Messages– Use the software to capture the information needed. You’ll want to personalize and craft email messages toward what your subscriber wants to know about. This is an important way to move your subscribers enough to purchase from you. Capturing the right information will enable you to point your subscribers to products and services that they want. By using the 9 Creative Ways To Personalize Your Emails your subscribers will get to know, like, and trust you.

 

  • Create Geocentric Messages– It is likely that your email software allows you to capture location-based information from subscribers. This location-based information can be used for a variety of purposes. From marketing events in their area, to encouraging them to visit your location if you have a local brick-and-mortar business.

 

Always Be Original With Your Content:

 

  • Let Them Define What Information They Want– Send a poll or checklist to subscribers that lets them define what information they want to get. This is a good way to find out exactly what your subscribers need and want to hear from you.

 

  • Acknowledge Purchases Made– Each time a purchase is made it’s important to acknowledge it with a thank you. But to also move them off a list that keeps promoting that item. If they feel like you’re harassing them to buy something they already have, they won’t respond too well when you market something new to them. By using the 9 Creative Ways To Personalize Your Emails your email subscribers will begin to depend on you to send them what they are looking for when it comes to future purchases.

Creative Ways to Personalize your emails

  • Encourage Social Sharing– Put social share buttons on appropriate email messages so that your subscribers can help you get more people to sign up for your email marketing lists. This is a type of personalization that encourages them to share with their friends but also encourages them to friend, like, and follow you on other social channels.

 

 

Be Inventive With Your Emails

 

  • Insert Predefined Fields– Most email programs allow you to insert different predefined fields. For example, if you have a website that is devoted to selling art, you could send a questionnaire to your audience asking them what their favorite style is. Then the software will not only trigger the right emails to go out based on that style, but it will also mention the style within the email message. If they don’t fill it out, it will insert some other value that you choose into that predefined field.

 

  • Use Date Insert Fields– It’s important for many of your emails to be pre-crafted, but you can make the email message look as if it was just created by using the date insert field. Then the email message looks timelier. With that function, in conjunction with special sales pages that also show the current date, you can personalize by keeping everything looking current.

Creative Ways to Personalize Your Emails

Use Your Creative Thinking Skills

 

  • Use Retargeting Technology– When someone visits your website or buys something, it’s important to use the technology available to you to retarget them for buying something more. When your user receives your email and opens it, a software program can be used to install a cookie. This will then allow specialized ads to be delivered to the user when they visit various web pages. By appreciating the 9 Creative Ways To Personalize Your Emails, you will feel much better when you email your future clients.

 

  • Ask for Reviews for Products Purchased– Whenever a customer buys a product, send them a thank you message and then a series of follow-up messages. One of these can be a request for a product review, after giving them enough time to try and use your product or service. The form they fill out for the review will also ask for more information about them that you can use for further targeted marketing.

 

Even though most consumers are savvy enough to realize that a lot of email marketing is automated today, they still respond better to more personalization than less. Therefore, if you want to compete with others, it’s imperative that you use your software to its fullest potential. Do this by using as much personalization as the software it capable of doing.

 

5 Reasons to Use Email Marketing

5 Reasons to Use Email Marketing

5 Reasons Why Settling for Email Marketing That’s Good Enough’ Could Actually Harm Your Business

 

You’ve heard it over and over – email marketing is an essential part of any online business. If you’re not doing it now, or only occasionally, it’s time to ramp up your efforts. But did you know that implementing email marketing the wrong way could actually hurt your business instead of helping it? Below is a list of the 5 reasons to use email marketing in your business.

Despite the many marketing channels available today, businesses rely on email marketing to engage customers in a personal way. It’s still the best channel to reach people and offer them value.

But there is a right way and a wrong way of doing it. If you’re engaging your audience on autopilot, without a good email marketing strategy in place, you could be hurting your brand and driving customers away.

It’s not enough to deliver ‘okay’ email marketing.

 

It’s Time to Go Beyond the Basics with your Emails

 

Here are the 5 reasons why:

 

1.  Email Marketing is Too Important to Leave to Chance

If you aren’t including email marketing in your digital marketing toolkit, you’re missing out on incredible opportunities and leaving money on the table. While there are new methods available, email marketing is still an essential part of any marketing strategy.

It’s estimated that around 300 billion emails are sent per day, and this number is climbing. Look at any major brand, and you’ll see that they’re actively building lists and engaging with their subscribers.

But you can’t leave it to chance. If you just build a list and blast out random messages, you won’t get the results you’re looking for.

If you approach it this way, you’ll send emails that are irrelevant to your subscribers. With all the junk in their inboxes daily, they’ll tune out your messages. The worst-case scenario is that they’ll think you’re spamming them.

Instead, you need a strategy that includes taking the time to really understand your subscribers, and crafting valuable emails that are specifically tailored to their interests. By personalizing your emails, you’ll create a better customer experience and build a stronger connection with your audience.

 

2.  Your Customers Want a Personal Experience

The trend in all online marketing is toward personalization. Email marketing works so well because it’s highly personal, to begin with. The strength of this method is that it goes straight to your subscribers’ email inboxes.

Your subscribers are bombarded with emails every day, so you need to go that extra mile to make yours stand out from the rest. This is where personalization comes in.

How do you personalize your email marketing? It involves more than just including the recipient’s name in the greeting or subject line.

You can personalize your emails by offering ‘intelligent content.’ This means tailoring the content you offer according to their account history, preferences, and behaviors.

A great way to do this is by segmenting your list and then offering the appropriate content to the appropriate segments.

Look at buying history, interests, location, times active, and anything else relevant to your business. You should be able to see the different segments of your list. You can then create unique messages and offers for each, ensuring that you are reaching the right people, with the right content.

 

3.  Your Customers Expect Immediate Solutions

We live in an era of constant connection, and this is only increasing. You can now order meals, talk to a friend anywhere in the world, get a ride, or get whatever information you’re looking for instantly on your smartphone or other device.

This means that your customers are also looking for immediate responses. You need to be available to provide this information, or someone else will.

How do you offer support when your subscribers need it? It’s impossible to be awake and watch your email all the time, but there are some solutions to augment and support your email marketing.

One is to use a chatbot to answer common questions. A chatbot is a software program that uses AI and machine learning to answer frequently asked questions. It can search your knowledge base and answer in whatever way you program it.

The great thing about chatbots is that they run 24 hours a day, and they can provide answers to most of the questions your subscribers have. It feels like they’re chatting with an actual human representative of your business. Your chatbot can refer any difficult question to live support.

Another idea is to provide a robust knowledge base that your subscribers can access at any time and make it easy to search. Your knowledge base could include a link to your content archive and other resources, FAQs, a wiki, and a troubleshooting guide.

If you have customer service representatives, categorize the questions they receive. Use software to separate inquiries by technical issues, general questions, or refunds – and then develop protocols for your team. You can also hire virtual assistants in different parts of the world to handle questions any time of day or night.

 

4.  Irrelevant Emails Make People Unsubscribe

For email marketing to work, the content and deals you offer must be relevant to your subscribers. People will quickly unsubscribe from lists that send irrelevant emails that aren’t interesting to them. These messages lead to email fatigue. Remember that people are bombarded with emails all the time.

How do you create consistently valuable content? The key is to know your target audience so you know what they want from you.

Create a detailed ideal customer profile for your subscribers. Conduct market research and base this profile on objective data obtained from your research.

Once you’ve created your ideal customer profile, you should continue to learn about your audience on an ongoing basis. You can use your email list to do this. Once you start offering content and making offers, you’ll see what converts and what doesn’t.

Analytics tools can help you learn about your audience so you can refine your content even further. For example, you can track behavior when a subscriber visits your site. If you see them lingering on a particular page, this tells you that they find the content relevant.

You can also ensure that your content is meaningful to your subscribers by setting the right expectations initially when they sign up. Give people an accurate idea of what they can expect from your list and its content. This will cut down on people signing up for your list and immediately deciding it’s not for them and dropping out.

 

5.  Your Campaign Needs Next-Level Strategies

To succeed with email marketing, you need to go beyond the basics and take advantage of next-level strategies. In addition to personalizing your emails, offering immediate solutions, and consistently delivering relevant content, here are some other things you can do to take your email marketing to the next level.

Automation. There are many ways to automate to save time, reduce human error, and offer a better experience to your subscribers. Automation options include triggers for follow-up actions and automated workflows that help you identify and nurture leads.

Integration. You can integrate email with your social media, your ad campaigns, and search marketing. This helps you grow your audience across channels. Give them access to exclusive content and offers on each platform and cross-promote for even better results. This is called omnichannel marketing, and it harnesses the power of each marketing channel for better overall results.

Testing. Split testing (or, A/B testing) is often overlooked as a method to monitor and improve your email marketing. A/B testing involves running two versions of the same message with just one element changed, seeing which one converts, and then refining your message for optimal results.

Re-engage Subscribers. Create a strategy for re-engaging inactive subscribers. Identify audience members who have disengaged and offer additional value to win them back. You can do this through a re-engagement campaign that shows another side of your business, exclusive content or offers, or reminders.

Offer More Value. There are many strategies you can use to offer more value. Think of it in terms of ROI. Your subscribers invest their time and attention when joining and engaging with your list. Make it worthwhile for them by providing solutions to their problems, entertaining them, or inspiring them.

 

Correspondence with your Audience is a Key Factor

 

Connecting with your audience is important because it helps you build trust, rapport, and engagement with your listeners or readers. There are different ways to connect with your audience, depending on the context and the medium. Some common methods are:

  1. Responding to what you see and hear from your audience
  2. Looking at people and smiling
  3. Being personal and authentic
  4. Referring to what they already know or care about
  5. Walking towards your audience or using gestures
  6. Complimenting your audience or showing appreciation
  7. Telling a story or sharing an anecdote

 

Keeping up with the Changes in your Email Marketing

 

Email marketing is here to stay, but you must stay on top of ever-evolving trends. Don’t do the bare minimum and leave your email marketing to chance. Take control and use these methods to engage your audience and build lasting relationships with them. Doing so will not only increase your profits but will also help you get results and achieve higher levels of success.

What are your 5 Reasons to use Email Marketing?

 

Want to learn more about how you can get more out of your email marketing?

Head over here:  Email Market Essentials   You will discover all of the ways to write emails to your audience in this course created by our CEO Linda Henslee.

 

 

Holiday Story Promotion

Holiday Story Promotion

Holiday Story Promotion

 

Hello, my friends & business associates. So this year, I’m doing something a little different for the end of the year. I’m doing a Holiday Story Promo for all my fans on the internet. And no, I’ve never done this before, so it will be interesting to see how it works.

Here’s how the Holiday Story Promo will work:

Write your favorite holiday story on a word document or in an email. Send it to me Here. This is my email address. The deadline for the Holiday Story Promo submission is January 25th, 2023. After I’ve read all the stories, I will select one (1) winner. The winner will receive a $50.00 gift card to Amazon.

Holiday Story Promo Submission Rules:

  1. The deadline for submission is January 25th, 2023, no later than midnight pacific time.
  2. It must be emailed to me @ linda@lindahenslee.com. 
  3. The story must be at least 3000 – 5000 words long.
  4. The story must be positive and show me love & encouragement. Nothing negative or depressing.
  5. The winner will be announced by February 1st, 2023, by email.
  6. In your submission, you must include your correct email address so that your gift card can be emailed to you if you’re the winner.

 

 

 

That’s it! I hope you are the lucky person picked for the winning submission for the Holiday Story Promo. Remember…it’s all up to you to make it the best story! I can’t wait to read them; oh, and one more thing. The winner will also receive the Amazon Gift Card, and the story will be shared here on my blog for everyone to read.

 

That is going to be amazing!! I’m so excited to read all the beautiful stories you write, my friends. So get your stories written and submitted by the deadline. It’s January 25th, 2023.

Good Luck to everyone!

 

Customer Service and your Clients

Customer Service and your Clients

Customer Service and your Clients

 

Learning to listen to your customers is essential to go above and beyond with your customer service. When you know how to listen, you’ll begin to hear about what they want and need from your brand. Getting your customers to talk isn’t as hard as you think.

You can use the ideas below for inspiration.

Surveys

You want to send out a survey to your customers at least once a year. This allows you to track your industry’s growth, predict trends before they become hot, and see gaps in your niche that no one else is filling.

Be aware of the timing when you send out a survey. A survey sent in the middle of the holiday season isn’t likely to receive much attention, and you may only get a handful of subscribers to participate. But a survey sent out in the middle of January when the holidays are over will get a much better response rate.

Suggestions

Keep a form on your website open constantly just for suggestions. Your customers might suggest content ideas, feedback on a current product, or questions about your services. When customers take the time to fill out your suggestion box, it means they care a lot about your business. So let them know you value their thoughts and periodically remind them that you have a suggestion box if they’d like to share their ideas.

When you have a suggestion box, ask for a name and primary email address. This allows you to reach out if you want to clarify what a customer said or if they need your help. Share on X

 

Customer Service

 

 

Additional Services

 

Case Studies

Set up a form on your website with questions to help you write a case study. Start by asking for some basic information from your customers. Ask for their names, ages, marital status, and location. Details like these help set the stage for writing your case study later.

Then go deeper by asking customers to describe their life before trying your product or service. What was their business, marriage, or life like before your brand? Were they happy? What was bugging them?

Ask your customers how their lives have changed since they implemented your product. Did they get out of debt thanks to your financial success product? Did they finally have enough for that dream vacation they always wanted, thanks to your work-at-home product?

Don’t forget to ask for a picture of your customer. Your case study will interest more people if you include your customer’s vision.

Customer Service

Extra Services

 

Testimonials

Case studies tend to be longer and more in-depth than testimonials. Both are good ways to generate interest in your product or service. But due to the transient nature of testimonials, it’s easier to gather these from customers than case studies. Customer service and your clients can provide you with referrals that will exponentially expand your business.

Make a testimonial form on your website. Ask open-ended questions that encourage more than simple ‘yes or no answers. For example, ask customers about their biggest fear before buying your product. Ask them why they chose you over a competitor or what other products they’ve tried previously.

Make It Beautiful

When a customer gives you a testimonial or provides a case study, turn it into a beautiful image. At the bottom of your image, include your website address. Then share the image on your blog, in your social media circles, and with your mailing list.

Your customer will be so proud to be featured that they’ll share it, too. This exposes your brand to even more potential customers and can help you grow your business in new ways.

Customers are eager to share their opinions when you give them the opportunity. Feedback forms like surveys and case studies show your customers that you care about what they want.

 

No Excuses! It’s time to take your customer service above and beyond. Do that now by downloading your free workbook.

Using Postcards and Send Out Cards

Using Postcards and Send Out Cards

Using Postcards and Send Out Cards

 

You can add a personal touch to your customer service when you use postcards or greeting cards to reach out to your customers. They make your customers feel valued, and in an increasingly digital world, your brand stands out when you send a card or gift through the postal system.

 

Look for One of A Kind Cards

 

If you are sending a card, make it something special. Skip the cheap, blank notecards, and don’t go for bland. You want to send a card that your customers will pin to their bulletin board or share on social media. You want a special card. Once your customer knows it is not junk mail.

One place where you can find unique and original cards is Etsy. There are hundreds of hand-made greeting cards that you can search for on the site. You can even have one custom designed for your customer if you want.

Using Postcards and Send Out Cards

Try Send Out Cards

 

Another option that you may want to consider is Send Out Cards. This is a website where you can select a greeting card you like and have it sent to your new customers. It works similarly to stock photo sites in that you buy credits for a certain amount of money. You use your credits to purchase cards and upload your signature, so it looks like you signed the card. Then it’s sent out like a regular letter to your customer.

Send Out Cards will let you keep a contacts database to send birthday cards to your customers. But it’s not just for birthdays—there are plenty of holiday-themed cards to choose from, too. Whether your clients celebrate Christmas, Kwanzaa, or Hanukkah, you’re sure to find a card that’s right for them. Using postcards and Send Out Cards makes it easy for your business to use.

 

Use Reminders to Make Personal Connections

 

Your new client just mentioned she’s expecting a little one in six months. Pause to add this info to your calendar and set a reminder ahead of time. You can put something simple like, “Jane’s baby is due in June. Send a card.”

 

Sites like Send Out Cards, have a gift area that’s perfect when you want to add something special to your card. You can send your customers a treat like a fantastic brownie or tasty fudge. Of course, you can opt for a non-food item if you prefer. You can include a gift like a necklace, a toy plush, a beautiful scarf, or any number of genuine products.

 

Using postcards and send out cards

 

Sending out cards to your customers is a small personal touch that will delight them. It shows that you care not only about their business but also their lives. When your customers feel you care, they are excited to work with you.

 

Make your customers fall in love with your brand. Download your free workbook to find out how!

New Customer Phone Calls

New Customer Phone Calls

Making Customer Phone Calls

 

Today’s article is about making customer phone calls. A straightforward way to go above and beyond in your customer service is to start calling new customers when they purchase from your site. The goal of your call isn’t to sell your customer something else or convince them to upgrade what they bought. Instead, you want to use this call to thank them for their purchase.

 

Offering Help To Your Customers

 

After you thank your customer, ask if they need any help. Please make sure they can download the product they bought. If they couldn’t access the product, help them do that immediately. You may have to send another login link, explain how to save a product, or guide them into finding where their downloads are stored on their device.

When making new customer phone calls, you may also want to ask follow-up questions to give insight into the purchasing process. For example, you might say, “Did anything trip you up while you were buying? If so, would you share that with me so I can fix it for future customers?”

 

 

Touch Base With Your Customers

 

Sometimes, you’ll follow up after a new customer purchases a service from you, like coaching or virtual assistance. In these cases, use your follow-up call to learn something about your customer. So when making new customer phone calls, use the information to your advantage.

You might say, “I’m calling you to thank you for your business and ask if there’s anything you need from me. We’ll be in touch later on, but in the meantime, is there one thing you want me to know about you before we begin working together?”

Your customer may share insights into their lives by saying, “I want you to know that my son’s getting married this year. I’m super focused on making more money in less time to enjoy this season with my family. That’s why I signed up for your services.”

 

Keep It The Follow-up Call Quick

 

Since your call is unsolicited, be mindful of how long you keep your new customer on the phone. A short window to aim for is around five minutes. Your call might last longer if a customer needs help or points out a problem. But as a general rule, you want to keep your call quick.

 

Let Your Virtual Assistant Call

 

If you get a sudden influx of new customers, you may not be able to handle all of the follow-up calls yourself. In this case, it can be helpful to outsource these chats to a virtual assistant that you trust. Tell your VA to reach out to new customers and make a personal connection.

You can even create a brief script if you want to. Something simple usually works best. Your VA might say, “Hi, I’m Jodie, and I handle tech support for Solopreneur Services, LLC. I wanted to thank you for your recent purchase of ABC product. Were you able to download it successfully and use it?”

Your virtual assistant should also use this opportunity to share a phone number or email address where the consumer can reach support if they need it later. Little touches like that may not seem like much at first, but they make customers positively view your brand.

Give your customers remarkable customer service, and they will pay attention. The more you serve them, the more they’ll want to tell others about your brand, and your business will flourish.

 

Discover how to make exceptional customer service the cornerstone of your brand when you download your free workbook.

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