Today’s article is about the 3 Questions to Ask to Become a Radical Giver. See if you would do the same things that Brandy did.
Brandy had built a successful online business as a web designer, but she found herself wanting to stretch and grow. She was hungry to do something new. When she came across the idea of becoming a radical giver in business, the idea resonated with her.
She shared it with her mastermind group and asked for suggestions on how she could find opportunities to give back to others. Another member, Susie, advised Brandy to ask three key questions to determine how she could radically give.
What Do You Know?
Sometimes, giving back can be as easy as creating a list of things you already know how to do. For example, if you’ve set up membership websites for your clients, then you may already be familiar with software like aMember Pro. You could browse Facebook groups and forums to find users to ask questions about this software and answer them.
Don’t think this is just about the software you use though. You’ll also want to consider what skills you have. If you’re great at copywriting, then you could review another entrepreneur’s sales page and give her feedback on how to improve it.
Who Can You Help?
You may already have an idea of the community you’d like to help. When Tricia got started online she was a single mom with a tiny budget. As she looked for a way to give back, she would take other broke single moms under her wing. She’d spend a year with her intern, teaching her how to put together an online business.Of course, this doesn’t mean that you can only help a narrow demographic. You can give back to anyone you choose. But if you’re passionate about helping a certain community, lean into that instinct and trust it.
How Can You Assist?
Sometimes, helping others may be simple like converting a file to a Photoshop format for a business friend that isn’t skilled at graphics the way you are. In other situations though, you may find yourself wanting to give more in-depth help like mentoring or coaching someone else.
But before you commit to helping others, consider your own life and what season you’re in. If you’re in the middle of a huge move and you’re about to welcome your second child, you probably don’t have time to extensively mentor someone else. That’s OK.
Become an Angel Mentor
There are plenty of ways to give back that don’t require investing a lot of time. You can write a ‘thank you’ note to someone who helped you grow your business, promote a product offer for a struggling solopreneur, or join a giveaway event. What 3 questions would you ask to become a radical giver?
Becoming a radical giveris fun and energizing. It can give you ideas for new websites, inspiration for your current projects, and help you spot fresh solutions for your clients.
Today’s article is about how Developing the Radical Giver Mindset works.
Read the story below and see how it affects you.
Deidre joined a business group on Facebook where members read a business book each month. Every Monday, the group leader uses Facebook Live to start an interactive discussion about the book.
Over the past month, Deidre’s group has been reading The Go-Giver by Bob Burg and John David Mann. When the group leader started their usual live stream, she asked if anyone was struggling.
Deidre quickly shared that she was. “I grew up in a single-parent household. My mom struggled just to make ends meet every month. I like the idea of being a radical giver but I’m worried there’s just not enough goodness in the world to go around.”
Deidre isn’t alone. Many online business owners struggle to become radical givers despite really wanting to. The problem is often linked to a poverty mindset.
The Poverty Mindset
Here are three beliefs that keep you stuck in poverty and how to overcome them. After reading them see if any of the three fit you and if not, you’re well on your way to becoming a radical giver.
Poverty Mindset #1: There’s Not Enough to Go Around
When you believe that there is a limit to the money or goodness available in the world, you can approach every situation with a belief that you must hoard things. You have to hold tightly to your money, your time, and your gifts.
But what if you flipped the script? Instead of telling yourself, that there’s not enough to go around, embrace the belief that there’s more than enough to share.
What you focus on will always expand. That means if you focus on one belief, it will become self-fulfilling. The more you tell yourself there’s enough to go around, the more your life and business will begin to reflect this belief.
Poverty Mindset #2: Helping Others Shine Means I Can’t Shine
It’s easy to think that if other people are awesome, you can’t be awesome, too. That’s because most people imagine the world as a small stage where only a few, truly gifted entrepreneurs can show off their talents.
But in reality, the stage is big enough to support everyone. In fact, your brand or product could be exactly what someone else needs. Instead of viewing other entrepreneurs or brands as your competition, see them as your friends. Going solo is lonely but a journey with friends? That’s so much fun!
Poverty Mindset #3: I Need to Take on Every Client or Project
Sometimes, a poverty mindset can show up as taking on every client or project that comes your way. It often stems from the fear that if you don’t, you might lose out on money or experience.
But the problem with this belief is that it keeps you from doing your best work. If a project comes along that’s not a terrific fit for you, say no. When you do this, you open up room in your business for projects that truly light you up. Developing the Radical Giver Mindset means that you need to make a change.
Moving past a poverty mindset and becoming a radical giver isn’t something you can do overnight. It often takes a few months of practice and support from a loving community of like-minded business owners. But rest assured that if you stay focused, you can embrace a new mindset.
The secret to becoming a radical giver lies in asking three simple questions. Discover what they are when you download your free workbook!
Today’s article is about being a radical giver. Interesting topic to discuss, but I promise you, you will enjoy it. Here’s an interesting story about a woman named Jennie. She desperately wanted to quit her 9-5 job so she could spend more time with her twin boys. So, she began to look into work-at-home opportunities.
She heard about the virtual assistant industry and knew it’d be a great fit for her.She started a website, began blogging, and became active on social media. But after almost six months, all she had were a handful of low-paying clients that didn’t seem to respect her. She was frustrated and wondering whether she should give up when she met Anita, a coach for virtual assistants.
Anita was offering a free discovery session to prospective clients, so Jennie took her up on the offer. During the call, Jennie shared her frustrations about becoming a virtual assistant. While they were talking, Anita reviewed Jennie’s website and social media accounts. She explained that Jennie wasn’t serving anyone but herself. Ok, so here is where it gets interesting, are you following me?
Radical Givers Serve
“Your business does exist to make money, absolutely,” Anita shared, “But it should also be about serving your community. You need to discover how you can help your clients rather than chasing dollars aimlessly.”Radical givers in business are entrepreneurs that want to do more than simply make a profit—they want to make a difference, too. Whether you’re serving your clients as a virtual assistant or selling digital products and memberships, you can practice radical giving.
Radical Givers Focus
Jennie signed up for a coaching program with Anita later that week. Even though it was a big investment, she knew Anita’s guidance could help her grow her business. The first thing Anita did was work with Jennie so she could discover the types of clients she wanted to work with.One thing that sets radical givers apart is their focus. That’s because radical givers know who they want to serve. They have a target audience in mind that they’re excited about giving back to and are passionate about serving them.
Radical Givers Invest
Once Jennie knew who her ideal clients were, she made a list of places where these ideal clients spent time online including Facebook groups and LinkedIn groups. Then she joined these groups and began investing time in the groups.She answered business questions, joined in the discussions, and made sure to welcome new members to the community. As Jennie put her roots deep into the groups, she began attracting her ideal clients and earning a much higher hourly rate.
She asked her coach why she was attracting so much positive attention and Anita said, “People are naturally attracted to givers. When you’re generous with others, they want to be generous in return. Kindness always comes back to you.”
Are YOU A Radical Giver?
Being a radical giver in business doesn’t mean that you never make a cent or that you have to work for below-average rates. You can earn a lot of money and still be a radical giver. It just means that you’re dedicated to your clients and customers. You’re willing to go the extra mile and you truly care about the community you’re serving.
Learn how to become a radical giver in your business when you download your free workbook!
Next month, continue this series on Radical Giving, there is much more to come!
Mihaly Csikszentmihalyi is the author of Flow: The Psychology of Optimal Experience, a remarkable book in which he discusses how our thinking can enhance our quality of life. He explains how a rich, strong, powerful person is no more in control of his consciousness than someone who is sickly, poor, weak, or oppressed. The difference is in whether he sees challenges as threats or as opportunities for action. This is a very interesting topic, a discussion on how turning problems into challenges can benefit you in your business. What do you think?
There are exercises that can help you think better, faster, more clearly. I hope you find some of them in this book, and here’s a link where you can purchase a copy on Amazon Flow. Geez, that’s amazing, right?
The Autotelic Self
What he calls the autotelic self refers to someone who has the ability to translate potential threats into enjoyable challenges, and thus has an internal balance. The term autotelic self means a person who has self-contained goals.
And then there are insights that can change your life. Autoletic thinking turns problems into challenges to be met and learned from. It is an approach that will change your life if you practice it. Now there’s the challenge for you, will you practice it?
adjective: (of an entity or event) having within itself the purpose of its existence or happening.
For most people, goals are shaped by biological needs and social conventions – things that are outside the self. The difference is that the autotelic self, or the person who is capable of defining things for himself, is also capable of transforming threats into non-threatening challenges.
This can be done with a simple change of perspective, a shift in consciousness: that is, seeing a threat as a challenge that you can overcome. Isn’t that interesting?
Try a Trial
Once you can do that, the steps are simple:
Be crystal clear about the goal. Once you know exactly what the goal is, you have an understanding of what is needed to meet it. Then you can decide on a series of actions necessary to accomplish the goal. You can modify these actions as needed in order to meet the goal.
Become involved in the activity — This means commitment. This means action. Whether things are going your way or not, you consistently take action with the next best steps. This demands concentration, commitment, and follow-through.
Pay attention to what is happening – This really means that the project becomes more important than your own feelings about what is happening. Your concentration is on the results of the project. You invest your energy in the project. You are committed, you are involved – it’s about the project, not about you.
Enjoying the experience – the autotelic self is able to set goals, develop skills, be sensitive to feedback, get involved, and look past obstacles. The benefit of learning to be an autotelic personality is that anything that happens can be a source of joy because it is a source of learning and a step to the next goal. In other words, there are no failures, only learning experiences.
This approach to thinking can mean the difference between living life in fear or living life in joy. Developing autotelic thinking will give you the ability to transform random events into learning experiences that eventually result in success.
Life is change – by definition and for everyone. Seeing that as a challenge to be accepted, enjoyed, and built on is the “secret” to successful living.
Now you can read the book at your leisure once you’ve purchased it and if you need any help at all, please contact me for a Free Call to see if I might help you with this challenge.
Manage Your Time – how many times have you heard that phrase? Like it’s been beating you in the head forever, but is it actually registering in said head? You know, you’ve heard it a thousand times but if it’s not getting through, then you’re not really listening, are you?
It doesn’t need to be overwhelming if you follow the strategies below.
Get Up Early
The most successful people are early risers and have a morning routine in place. Do you have one?
Morning routines often include:
A regular morning routine will ensure that you start your days successfully.
Creating a to-do list should be a regular habit undertaken daily. The best lists are 10 items or less to ensure that you can complete them. Don’t forget to prioritize the items on the list and review them throughout the day. Checking off items as they are completed will give you a sense of accomplishment and motivation.
Sticky notes are ideal for displaying reminders of tasks, motivational quotes, and visualizations. If you’ve got a pile of letters that need to be mailed and that’s an item on your to-do list, why not put a sticky note on top of the pile with a deadline for posting them? It’ll serve as a reminder to get them posted and cleared out of your way.
Of course, you can record your notes digitally using note-taking apps or in a text document, or using pen and paper but have you thought of recording them using a digital recorder? You can get free recording apps for smartphones. By making a voice recording you can replay the recording and listen to your ideas. This will give you the opportunity to listen from a different perspective.
Create a schedule. Using an online planner such as Google Calendar will ensure that you are able to access your schedule on your smartphone, tablet, or computer wherever you are. You can color-code different categories of entry and share with friends, family, and colleagues as necessary.
Use Pen and Paper
For your most important events, tasks and notes use the traditional recording method of pen and paper with a diary, planner, or bullet journal. You can keep it with you at all times, it won’t distract you with messages or run out of power. You’ll also be able to flick through at a glance to see how much you’ve achieved, past or forthcoming events, and outstanding tasks.
Be realistic. Not all tasks and events are created equal. Find a way to highlight events that are essential so that you can see them at a glance and be sure not to miss them. On your lists of things to do always prioritize them and complete the most important first. If there are items that aren’t important or not time-sensitive then consider moving them off your current list and on to another day. You can’t do everything!
If there are items on your list that aren’t important then think about delegating them. You don’t need to try and be a superhero and do everything yourself. Kids can tidy away their toys and when old enough learn how to load the dishwasher, set the table, and do other simple chores. By enlisting the help of other household members you can get more accomplished in less time.
Managing your time properly and efficiently is one of the keys to staying organized. And, it’s also the way you create success along the way when you are working your business. Take these ideas and use them for both your personal life and your professional life. Then you’ll be able to fit more into your day. And even have time to play with your kids and enjoy time with your husband or significant other. Now that’s what I’m talking about!!
Need help figuring out how to create your Time Management Goals? Let’s set up a time to do that. Here’s my booking link to make it easy for you to schedule a time to get together. → Calendar Link This is a free 15 – minute call to see if we want to work together. And then we schedule a time to work on your project. It’s simple and as easy as that!
I would be more than happy to help you figure things out.
Today’s article is all about the 5 Key Habits to Start Your Day. So, what are key habits? They are what you do every single day to keep you organized. Starting your day, the right way will ensure that you’ll feel calmer, happier, and more productive from the get-go. It’ll also make sure that you don’t waste any time searching for missing or lost items. Remember that habits don’t happen overnight. They take at least 21 days to become ingrained into your normal routine so the sooner you start the quicker you’ll become a well-organized morning person.
We’ve all been there when we’ve felt too tired to load the dishwasher, clear the counters or vacuum the family room. Spending a little time every evening tidying and cleaning away the dirt, clutter, and debris from the day really will save you time and angst in the long run.
Make it a fun routine by involving all the family. Set a timer for 15 minutes and zip through those chores. Of course, if you’re on your own it may take slightly longer.
Prepare Lunches in Advance
5 Key Habits To Start Your Day means being prepared. Food preparation takes time and isn’t fun when you’re in a rush to get to school or work. Spending time preparing lunches for all the family the night before ensures you all get a nutritious lunchtime meal which will save you time and money.
Plan ahead so that you know exactly what everyone is having each day of the week. This will make sure you buy or make everything you need so there aren’t any last-minute panics.
Get Clothes Ready the Night Before
How much time have you wasted trying to choose what to wear in the morning? Too much probably and it gets worse if you have kids. Instead, get everyone’s clothes ready the night before. Make sure the entire outfit is on a hanger and that underwear, shoes, and accessories are with it.
An even better habit is to organize the entire week’s wardrobe on a Sunday with everything hung in day order in your wardrobe ready to be picked out on the relevant day. This habit makes everything ideal especially if you have the time to do it.
Write a To-Do List
Write down all the chores and calls you need to do the following day. If they involve dropping off items at the dry cleaner, then bag them and put them by the front door. If you need to post letters or packages then bag them and put them by the door. Your list will make sure you know exactly what you need to do and by having any items ready you won’t leave the house without them! This not only makes you organized it makes you more efficient.
5 Key Habits To Start Your Day also means doing the little things that usually only take a couple of minutes to do. Spend time putting everything you’ll need for a day in your handbag or work bag the night before. You won’t need your iPad or laptop overnight so putting it in your bag or case before you go to bed will make sure you don’t forget it. Any work documents or school books should be put into bags so that they aren’t forgotten or mislaid!
If your children have gym class, football, or another school or after-school activity then get the necessary kit ready in their bags before you head to bed. Put the bag by their school coat.
Starting your day feeling positive and organized really does have a major impact on the way the rest of your day pans out. A chaotic start is hard to recover from. By developing the routines listed above, you can be sure that you and your household will always start your day the right way.
This is also a good way to teach your children about leadership by being a good leader yourself. Then they can do it in their homes once they are adults.
Today’s article is about the 4 changes that can transform your year. A topic of discussion that is critical to your business because it can make or break it. And I’m not kidding here my friends!
Sometimes, making changes that you want to see in your life feels nearly impossible. It takes a willingness to step outside your comfort zone to make significant changes that will transform your life.
If you want to start your year out right, these subtle changes can be the beginning of a happier, healthier life. Whether in your personal life or your business life take that step, you will be better off for it.
Making Good Decisions
Listen to Your Intuition—We like to think life is linear and rational. But more often than not, we make blind decisions based on what we know at the time. But what if you started following your intuition more often than your brain? Often, the right choice is the one we don’t fully understand at the time. Your intuition can lead you down a path you least expect, but that can change your life in exciting ways. Worry less about connecting the dots and spend more time riding the wave. Remember that these 4 changes can transform your year if you allow it to.
Why you Need to Make Changes
Understand Your Why—You want to make changes but find year after year, you have yet to make it happen. One reason for this is that you don’t understand why you want to make the change. Or you understand it, but you focus on how hard it will be to make the change. Look at the big goal you have and ask yourself why you want it. Will it free up time, make you healthier, or make retirement more comfortable? If the answer is yes, you should keep your thoughts on how much better your life will be when you’ve made the change, and then take action. Always start with your “why.” Then make those changes transform your year into one that works better for you.
Convert by Taking Action
Take Action—Often we humans wait until the time is right to do something meaningful. And for this reason, many of us have regrets later in life. And I’m one of those people, you betcha! So, what do you genuinely want? If you can answer that question automatically, it’s time to take action. Any action. It doesn’t have to be the “right” action. But making that first step will lead you to discover the right next steps to take that will lead you to where you want to go.
Take it Step by Step
Stay Shortsighted—Have you ever thought you’d like to make a significant change in your life but then thought yourself out of it? Yeah, this is common and actually happened to me when I first started my business. The “what ifs” scared the hell out of me! When we look too far into the future, we can getoverwhelmed and end up doing nothing. Ask yourself what the first step would be to make that change. Then the next step. And the next one. Most successful people didn’t know where exactly they’d end up. They just knew they wanted to change their lives, and so they did, step by step.
Don’t let the fear of theunknown future steal your happiness today by keeping you paralyzed. Believe me, if I could do it over again, I certainly would take the leap much sooner than I did. All I did was keep my business small and it kept me from making the money I really wanted out of my business. Lesson learned, so learn from me so you don’t make the same mistakes I have.
Living your best year depends on the actions you take right now. So even though you might be stuck with how to move your business forward, I’m providing a few tips for you that might help.
Most of the world sees a new year as a time to make massive changes in their lives, it’s the daily choices that lead to lasting change. That’s why New Year’s Resolutions are so ineffectual. Yes, you heard that correctly! This year, you can start and finish strong by making better choices each day.
Living Your Best Year
Below are some tips for making sure this is your best year ever:
Break It Down—whether you want to save for a dream home, start a business or get healthier, you need to recognize it’s going to take time. Our desire for instant gratification can lead us to give up before we even really get started pursuing our goals. Chose the one big thing you want to have by the end of the year and then break down the steps you’ll need to take to make it happen. Then break them down even further. Come up with small tasks that you can complete daily in only 10-30 minutes. That will not only help you see the goal as a journey (so you don’t give up too soon), but it also makes the goal easier to tackle.
Choosing Yourself First
Track Your Time—we’re all busy. But many people use busyness as an excuse for keeping the status quo, even when they say they want to change. One simple way to find “wasted time” in your schedule is to track it. For at least three days, keep track of what you do all day long. You can use an app, spreadsheet, or a simple notepad to keep track. You’ll soon start to notice you spend more time watching TV, playing games, and checking social media than you would have thought. Once you are aware of this wasted time, choose yourself instead. Use that time to research career programs, enjoy a hobby, or spend more time with family. Whatever your goal is this year, choosing to spend your time working on it each day will make sure you end the year where you want to be.
Choose To Be Happy
Redesign Your Life—Most of us sleepwalk through life more often than we care to admit. If you want to live a happier, more fulfilling life, take stock of what makes you happy. What brings you joy and makes you feel alive? Now, redesign your life to make sure those things are a part of it. Look back at your time-tracking list (from above). What obligations and expectations can you modify or delete entirely, so you live a life full of joy and purpose. Make a conscious decision to choose to live life to the fullest every day.
You Choose Your Life
One of the best choices you can make is to remember why you decided to go in the direction that you have made for your life. Sometimes the choices are for a reason. You might not know the reason but in everyone’s life, there are journeys that must be taken for you to learn certain aspects of life. Whether it’s being a mom, a wife, a girlfriend, or just a single woman, you can’t expect to know everything unless you live it. That’s what I’ve found out anyway in my life. Yes, you might make some mistakes along the way but if they don’t show up in your path how are you ever going to learn? You can read all the books in the world but living and being at that stage is more important than any lesson you can learn from a book.
My Favorite Method
For me, at the beginning of the year, I only make one to two goals because I don’t want to overload myself. One is for my personal life and one is for my business life. I find that if my goals are too defined, like step 1 – step 10, I will never reach that goal. I try to just make it simple and basic. It works for me and is something you might want to start doing also. Try not to stress yourself out about what you can and can’t accomplish. You’d be surprised by the end of the year just how much you’ve accomplished. And this is why I choose this method of planning out my goals. Yes, I could have 15 different goals on my list, but if I don’t get them all completed, I just feel defeated. And that is definitely not the way I want to feel. I’m sure you don’t either!
If you are looking for someone to help you figure out your goals or just need someone to bounce ideas off of, I’m available for a FREE 15-minute chatto see if you’d like to work together. You can book an appointment with me here.
Today’s article is about how to start your year on the right foot. We are in a brand new year and sometimes it’s so easy to get off track, especially when you have family obligations during the holidays. And let’s face it, most of us, as business owners need a little downtime during this last quarter of the year. If you’re anything like me, trying to do it all sometimes is a little too much, even for the strongest people in the business world.
All too often we charge in when it would be better to assess where we are first. Especially if you haven’t had time at the end of the year. It can be painful to look back to see our mistakes and shortcomings. And yet, it’s the best way to determine what we need to do to make significant changes in our lives.
Before you prepare to start the new year with loads of new resolutions and goals, take some time to reassess your life in these different areas. It will help you to not be distracted the entire month of January because you will have focus, determination, and a great plan.
Ever wish you had more time for what was genuinely important to you? I get it! So do something about it. Make some changes. The first step is by looking at all the things you’ve taken on that no longer feel important. Consider each committee, sponsorship, extended family, and friend obligations that no longer feel fun.
If they feel like a burden, it’s time to unload them. That may feel challenging. After all, no one wants to let others down. But this is your life, and it’s time to choose you instead of others’ wants. Do you feel me here? It’s for you to decide what’s important to you.
If you wish you had more money but can’t or don’t want to work more to get it, take a careful look at your finances. Quite often, little wants turn into needs. Scan through last year’s bank statements and make a note of any recurring payments. You may wince when you see how much you’ve spent on unnecessary things throughout the year. Having occasional treats for you and your family is okay. But if “shopping therapy” has become a burden, now’s the time to fix it.
Make a list of all the ways you could cut back on without feeling deprived. For example, could you eat out two nights a week instead of four? Is it essential that you shop for clothes every month? So, how much could you save if you took your lunch to work three days a week instead of getting take-out?
Do you find it fun to have four bazillion TV channels? You can’t possibly watch them all! These are just a few ways you can trim expenses, so you can save for things that matter to you instead.
Dreams and Goals
Many people decide that not having enough time or enough money is the reason why they stay in dead-end jobs, don’t pursue their passions, or make real changes in their lives. If that was you and you’ve taken our advice and reevaluated your obligations and finances, those excuses should no longer be holding you back. Am I right?
So, what do you want really? To go back to school and start a new career? Turn your side-hustle or hobby into a business? Purchase and cook homemade, whole foods that support your health and wellness? By choosing to make those two changes in your life, you’ve now opened up a whole new world for yourself.
Grab it, and don’t look back!
Picture yourself happy and content, making more money than you ever did, because you made some decisions about your life that would change your 2022. Isn’t it amazing that doing just one thing could change your life around for the better? No, nothing is easy. But if you want to succeed in life, you will do what is necessary to get there.
One thing I know for sure is if you fail to plan you plan to fail. Don’t let that happen to you!
Contact me using the form below and I’ll help you work on a plan that’s right for you.
Come on, let’s be real here. Do you ever find yourself on the word vomit train when attempting to sell anything? Yes? No? Well, today’s topic of discussion is how to get clients even if you hate selling and pitching. That’s right, let’s get with it!
So, you know the place that makes zero stops and is stationed in TimBuckTwo? The one where you’re chatting with a potential client and you find yourself having an out-of-body experience where you hear yourself doing things like…
Overly explaining what it is that you do to justify your service
Adding on additional promises because you don’t think they’re convinced of the value
Filling silences with discounts or amendments to the process just so they say something
Feel like you’re a fraud because what you offer isn’t all that special when you say it out loud
Yeah, been there, done that!
If you find yourself doing any (or all) of that, there’s a huge disconnect in your selling process. You know it and your client knows it too!
So, you convince yourself that you’re just not good at selling.
Or that your market can’t afford to pay you what you need to run your business.
That you’ll never be able to convince your prospects why they need to hire you.
If you had a tried and true approach to “selling” your service, you wouldn’t have to be in this position. No more Conductor status of the Word Vomit Train.
No more feeling icky or slimy or like you’re tricking your clients into hiring you.
Without a reliable selling strategy, you’re likely leaving thousands of dollars on the table. But more importantly, it’s leaving you feeling inadequate about your service and it will 100% be the reason why you end up quitting.
So how do you fix it?
Understand your results
Use this formula to close the deal
No, not this one, it’s much too complicated!!
UNDERSTAND YOUR RESULTS
Before you can even begin to serve, you need to know the exact role your service plays in your client’s life. Most people sell their service like a product. When in reality it needs to be sold as a result.
Most service-based business owners will hype up the features of what their service provides. For example, a web designer might spend more time talking about how many pages they offer in the package, the optimization of those pages, etc. Basically, what your client gets out of it all.
Successful business owners tap into the emotional results of their service. What will life look like after your client experiences your service? What will change? What will be better? What will they have?
As soon as you can create an emotional relationship for your client with your service you’re off to the races.
So How Do You Use This Method?
Now that you understand the true purpose of your service, it’s time to start talking serious business with your connections. We’ve already taught you how to get in front of warm and qualified leads.
If you haven’t spent time doing that piece yet, go back and work on that first. I want you knocking this out of the ballpark, and it works best on leads that already know, like, and trust you.
This method, when used on warm and qualified leads, will be your secret weapon to closing clients faster and confidently. Just imagine a world where you don’t have to send another awkward follow-up email asking if someone wants to actually work with you or not.
The steps within this method are all played out in a single conversation, ideally in this order. Before sitting down in this meeting, you need to be prepared. If we’re wanting to avoid those awkward follow-up emails you need to come ready to close the deal in this meeting. Be sure to print out and have a copy of your contract and proposal handy.
Most service-based business owners make a crucial mistake by only relying on follow-up conversations to close the deal. This method shifts this way of doing business so you can close more deals on the spot (and get paid faster).
The Steps to the Process
STEP ONE: PROVE THAT WHAT YOU HAVE IS WHAT THEY NEED
This is where your skills of talking about your service as a result instead of a product truly come in. You don’t need decades of experience, a beefy portfolio, or to even be the expert at what you offer.
You simply need to believe in the power of your service.
Try framing this conversation using phrases that assume you’ll be hired. Let them know how their life is going to be different once they start working with you.
Try using a phrase like this:
“…After working together you’ll have…”
This is called “The Assumptive Close” and it’s a tactic that works time and time again. If you’ve played your part well up to this point this specific piece will play a huge part in, you are landing this client.
STEP TWO: REITERATE THEIR WORDS BACK TO THEM
What you’ll want to weave in next is the fact that you understand and hear their needs. This not only helps you understand where your role in serving them truly is, but it secures confidence from your client early on.
Try using phrases like:
“…So, what I’m hearing you say is…”
“…Based on what you told me…”
After working with many people myself, I know that great communication is one of (if not the) biggest factors in the relationship. Showing them that you understand their desire and need for hiring you on Day 1 is crucial.
This isn’t just a “sales tactic”, my friends! Letting your potential client feel heard and understood goes an incredibly long way in starting out your work together on the right foot and sets the stage for a more connected and long-term relationship.
STEP THREE: TALK THEM THROUGH YOUR PROCESS
At this point, you’ve established that you’re the woman for the job and made it clear you understand what they need and why. Now, it’s time to walk them through how this all works.
This is, personally, one of my favorite parts of this process. It enables you to get in your zone of genius, geeking out on your process. This is another crucial place to use assumption wording. Remember, they’re going to absolutely decide to work with you, so talk like it!
Try using phrases like:
“Once we get started next week this will be our first step…”
“After you get your documents back, we’ll be able to move on to this part of the process…”
You’re accomplishing two very important things at this step:
Get the client in a world where they’ve already said yes to working with you
Get the client total understanding of every step of the process
At this point your client should be grinning ear to ear, nodding along, and agreeing with your statements – clearly excited and ready to get started. If this is happening your final two steps of this process will be a breeze.
STEP FOUR: CLARIFY THE CONTRACT AND NEXT STEPS
You think you might be heading into boring or uncomfortable territory, but trust me, this part is just as crucial as the rest. Outlining clear parts of your contract not only protect your client, but it protects you. Both of you need to be on the same page from the start.
I suggest having an actual contract to show them that’s ready to sign, you can send this out to them digitally. Once you’ve outlined your terms it’s important for you to cover the very next step for your client. Even though you outlined the entire process above, it’s time to take it back to the beginning.
It’s important to use clear language here, like:
“These are the important details of the contract I wanted to point out and here’s what they mean. Once you sign, I can take your payment today, we can get started right away. So let’s look at the calendar to schedule our first meeting, alright?”
STEP FIVE: HERE’S THE PRICE
Let me say a quick word about pricing before I outline this step. I believe in pricing transparency with every client. That means, no client should get this far into the process without having some idea of a range of what it’s going to cost to work with you.
It does a disservice to your client to not share expectations early on and it can be a huge waste of your time if you don’t. This could look differently depending on your business model, but I’ve added a single item on my pricing page, and it’s done the trick.
“Pricing starts at…under each process.”
Dealing with sticker shock is a killer to closing client deals for both you and the client. It’s awkward, it’s uncomfortable and it makes both people feel inadequate.
Ok, I’ll rest my case for pricing transparency (for now).
Alright, so you’re at this part of the process. And it’s one where, in the past, you might have tripped over your tongue somewhat. It’s okay. We’re going to fix that.
However long you think this conversation should be…cut it in half. Seriously.
Your only role at this step is to state the price and then be quiet.
The desire to keep talking after stating the price is because you’re uncomfortable, which I totally get. However, your client deserves this time to process and go through her own mental checklist before you chime in.
Try practicing this until you become comfortable with it. lt will drastically increase the number of clients you land and your confidence in the process. This, like so many things in business, takes a bit of practice to perfect. But by following this method you’ll have a step-by-step system to rely on the next time you’re talking to a client.
By utilizing these steps, you’ll be able to craft an amazing experience for you and your client.
Remember, at the end of the day, you’re here to serve your clients. And of course, to make a profit!